November 7, 2016

8 Steps to Creating a Winning Customer Experience

AMERICAN BUSINESS JOURNALS -- We can all think of experiences, both positive and negative, that we've had with businesses. Think of the airline agent that made a horrible travel situation palatable, the hotel employee that made us feel uniquely special when we checked in, or the amazingly simple app that allows us to get virtually anything delivered to our door in a matter of days with one click.

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"Pineapple took the time to understand our company and designed a PR plan that fit our needs and helped us meet our goals. Also, they continue to be very active in adjusting the plan to ensure it continues to generate results."

Andy Kocemba
President and CEO
Calhoun Companies