November 7, 2016

8 Steps to Creating a Winning Customer Experience

MINNEAPOLIS/ST PAUL BUSINESS JOURNAL -- We can all think of experiences, both positive and negative, that we've had with businesses. Think of the airline agent that made a horrible travel situation palatable, the hotel employee that made us feel uniquely special when we checked in, or the amazingly simple app that allows us to get virtually anything delivered to our door in a matter of days with one click.

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"The Pineapple team helped us promote and leverage our 40th Anniversary in significant and meaningful ways. They secured important media coverage about our work, and we were delighted with the all-too-rare spotlight it gave composers in the Twin Cities. We couldn’t have been more pleased."

John Nuechterlein
President and CEO
American Composers Forum