November 7, 2016

8 Steps to Creating a Winning Customer Experience

MINNEAPOLIS/ST PAUL BUSINESS JOURNAL -- We can all think of experiences, both positive and negative, that we've had with businesses. Think of the airline agent that made a horrible travel situation palatable, the hotel employee that made us feel uniquely special when we checked in, or the amazingly simple app that allows us to get virtually anything delivered to our door in a matter of days with one click.

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“Hiring Rose and the Pineapple team made me smarter - not only did I gain a better understanding of how to stand out from the crowd, but I felt like they were championing me and my business. I learned the value of my unique brand in the marketplace and how to leverage it for maximum effect. Clarity, and market positioning all delivered by a rock star team. Love you guys!"

Nicola Kapala

Facilitator and Coach
Wellbeing-Leadership.com